Member Journey Map: Your guide to Medicare

Helping guide informed decisions about health and financial well-being

Turning 65 and being faced with decisions about your future health and financial well-being can be daunting. UnitedHealthcare’s Member Journey Map guides seniors through the process of learning about Medicare, selecting the right Medicare plan, managing their health care costs and making healthy decisions. The goal is to present a user experience that helps seniors, and their delegates, feel empowered to make all the right decisions.